• Prism AI
Prism AI is built into Factro. Ask from any page, and the right agent answers from your own records, shows the sources behind what it finds, and hands the decision back to a person. Five agents today, with more to come.
Inside ERP, MES and QMS. Private to your tenant.
Five agents, one window
Each agent works where its records live, from the office to the delivery bay, and all of them read the same record.
Plan & approve
Receive & trace
Execute & record
Test & investigate
Release & dispatch
Five agents · one window
Know what is at risk before you promise.
The Planner reads sales orders, plans, stock, purchase orders and machine windows together. Ask whether a date holds, and it tells you what stands in the way and the earliest date that does.
Know what is at risk before you promise.
The Planner reads sales orders, plans, stock, purchase orders and machine windows together. Ask whether a date holds, and it tells you what stands in the way and the earliest date that does.
Spot the lot that will cause trouble.
The Stores Analyst watches every lot in every warehouse: expiry, retest dates, quarantine time and how each vendor’s lots behave. It flags the lot that will cause trouble before a batch needs it.
Catch a gap while the batch is still open.
The Compliance Checker reads events against your ruleset as they happen. When readiness drops, it rebuilds what changed and in what order, and links each step to its record.
Investigate with the history already read.
The Deviation Analyst opens a deviation with everything around it: similar events, the lots and batches involved, and the corrective actions already tried. It tests the earlier fix against the new evidence.
Release on facts. A person still signs.
The Release Reviewer reads each batch’s evidence first and sorts the queue, so QA looks at the exceptions instead of every page. The release decision and the signature stay with QA.
Foundations
01 · Agent-Native Schema
Every field in Factro’s data model comes with its definition: what it measures, the unit, the specification it is held to and the records it links to. An agent reads a value and knows what it means, without anyone writing a prompt to explain the plant.
Foundations
01 · Agent-Native Schema
Every field in Factro’s data model comes with its definition: what it measures, the unit, the specification it is held to and the records it links to. An agent reads a value and knows what it means, without anyone writing a prompt to explain the plant.
02 · Graph & Vector DBs
Prism finds records two ways. The graph follows real links: lot to receipt to batch to deviation to CAPA. Vector search finds what reads alike: the deviation from March that looks like today’s. Both feed the agent before it says a word.
03 · Proprietary Model
The agents run on Factro’s own proprietary model, built for manufacturing and quality work. It knows a GRN from an AR number and an OOS from a deviation, and it runs in Factro’s private cloud, next to your data.
04 · Explainable AI
An answer is built from claims, and each claim cites the records it came from. Open any citation to see the value, who recorded it and when. If a claim has no record behind it, Prism does not make it.
How it works
Every answer takes the same four steps. The agent reads before it speaks, and nothing changes until a person acts.
Prism opens on the record you are looking at, so the question starts with its context.
The question runs with your role and your tenant. The agent can open only what you can.
The Planner walks the graph from the order to its plan, stock and purchase orders, and finds similar past delays.
A verdict with its sources and draft next steps. Nothing changes until a person acts and signs.
Private by design
Prism AI runs on private models in Factro’s private cloud, and sees only what your role allows.
An agent reads only what your role can open, with the same permissions as the rest of Factro.
Questions, records and answers stay inside your tenant. Nothing is sent to an outside AI service.
Agents answer about your plant, your records and your work. Lunch recipes are politely declined.
Agents do not sign, release or close anything. Every regulated step still needs a person.
Before you start
Straight answers on what the agents do, and what they do not.
Talk to our teamFive specialists behind one Prism window. The Planner checks whether a delivery date holds and what stands in its way. The Stores Analyst watches expiry, retest dates and how each vendor’s lots behave. The Compliance Checker reads events against your ruleset and explains a drop in readiness. The Deviation Analyst opens a deviation with similar events, lots and past CAPAs. The Release Reviewer sorts the release queue so QA reviews by exception. New agents join the same window.
Every claim in an answer cites the records it came from. Open a citation to see the value, who recorded it and when; if no record supports a claim, Prism does not make it. Findings are a well-sourced draft, checked against the source records and your quality procedures before anyone acts on them.
No. Agents draft findings and next steps with links to the source records. They cannot sign, release, approve or close anything, and the Compliance Engine still enforces every required approval, so each regulated decision is made and signed by an authorised person.
Exactly what the person asking can open, with the same role-based permissions as the rest of Factro, and only within your organisation’s records. Questions unrelated to your plant’s work are declined.
Factro’s own proprietary model, built for manufacturing and quality work and running in Factro’s private cloud, next to your data. It knows a GRN from an AR number and an OOS from a deviation. No prompt or record leaves your tenant, and your data is never used to train it.
No. Factro’s data model stores every field with its definition, unit, specification and links to other records, so an agent knows what a value means without being told. Open Prism from any page and it starts from the record you are looking at.
Make it your workflow
Walk through one deviation with our team and see how the agents follow the records behind it.