Industries

An audit pack that is a filtered view, not a project

Scoped client access without a second system, change control routed by each client's agreement, and an audit pack that is a filtered view rather than a project. Validation-ready for ICH Q7, EudraLex Volume 4 Part II and Revised Schedule M, and kept current with regulatory change as part of the product, at no extra cost.

ICH Q7· GlobalEudraLex Volume 4 Part II / Chapter 7· European UnionRevised Schedule M· IndiaWHO TRS 957 Annex 2· GlobalWHO TRS 1044 Annex 4· GlobalICH Q10 and Q12· Global

Your client is responsible for a batch you made

When a contract site runs a batch, the owner remains responsible for compliance with manufacturing practice and the contract facility is a manufacturer in its own right. Two parties, one batch, one record, and no regulation anywhere that assigns ownership of it. Everything difficult about running a contract site descends from that.

What the regulations do fix is that the executed record exists at the site that performed the manufacture, is readily available for inspection, and if electronic is immediately retrievable throughout its retention period. Everything else, retention, format, access rights and what happens when the contract ends, is settled by the quality agreement. Factro is built so the record of truth stays where the regulation puts it while your client still sees what their agreement entitles them to see.

The controls below run on the same compliance engine every industry uses.

Built for you

What's tailored for api & cdmo

Not just compliance mapping — here's where the modules themselves work differently for this industry.

Documents

Change control routes per client, matching each agreement's own approval and notification thresholds instead of one blanket workflow.

Quality

Scoped client access — each client sees their batches, deviations, changes and documents, and nothing belonging to another.

Facility

Cleaning validation and cross-contamination control, including containment tracking for potent materials.

20 controls, 6 standards

Select a standard to filter

Append-only, hash-chained audit trail capturing old value, new value, author, time and reason
Scoped client access, where each client sees their batches, deviations, changes and documents and nothing belonging to another
Record of truth held at the manufacturing site, immediately retrievable throughout retention
Certified true copies produced as a controlled act, logging who exported what, for whom and when
Client-specific change control routing, matching each agreement's approval and notification thresholds
Evidence of notification, so a change communicated is a record rather than an email
Executed batch records with full material, process and equipment genealogy
Starting material and key intermediate traceability, container by container where required
Supplier qualification with audit history and re-qualification scheduling
Deviation, out of specification and out of trend investigation with root cause and CAPA
Audit trail review as a scheduled, evidenced activity, not just an available log
Role-based access control, down to the individual field
Segregation of duties enforced in the system, maker is never checker
Cleaning validation and cross-contamination control, including containment for potent materials
Process validation and equipment qualification with IQ, OQ, PQ and calibration history
Analytical method validation and transfer, with protocol and report held together
Technology transfer pack, sending and receiving responsibility matrix, gap assessment and comparability
Established conditions checked before a change reaches the floor, per ICH Q12
Master file alignment, keeping the open and restricted parts consistent with the process as run
Product quality review assembled from records rather than compiled at year end

Working draft, not a certified mapping — our own reading of each framework's published scope, not a legal determination.

Coverage by geography

Global·100%
European Union·100%
India·100%
Global·100%
Global·70%
Regulatory change

We watch the regulations so you don't have to

Standards don't stay still. The Compliance Engine tracks every one that applies to you: when a rule changes, it tells you what it affects, updates the system, and re-validates before anything goes live. You don't file a change request. It's already handled.

Applied· 2024

Scoped multi-client access shipped

Client-specific change control routing and scoped access — each client sees only their own batches and documents — were built before Schedule M's API-site enforcement went live with no grace period.

Applied· Live now

Revised Schedule M enforcement for API sites

Where ICH Q7 recommends, Schedule M requires — pharmaceutical quality system, quality risk management, product quality review, lifecycle validation, computerised system controls and data integrity are now obligations on every covered site, with no grace period for any turnover band.

Every update runs through the same validation discipline as the platform itself — tested against the workflows it touches before it reaches a single client's floor. Nothing ships because a regulation changed; it ships because the change passed.

Detail

Schedule M turned should into shall

India's revised Schedule M covers active pharmaceutical ingredients in a part structured to mirror ICH Q7 section by section, with one difference that runs through the whole text. Where ICH Q7 recommends, Schedule M requires. Pharmaceutical quality system, quality risk management, product quality review, lifecycle validation, computerised system controls and data integrity are obligations on every covered site, including API sites, and enforcement is live with no grace period for any turnover band.

Detail

Audit readiness as a state, not a project

A contract site is audited by its clients continuously, and every audit walks the same ground.

Deviation and investigation quality, with root cause depth and CAPA effectiveness visible rather than asserted
Audit trail review, evidenced as a performed activity with a reviewer and a date
Change control notification compliance, checked against what each agreement actually required
Supplier qualification and starting material traceability, container by container
Validation and method transfer status, current and linked to the products they cover
Scope it and it assembles. One client, one product, one date range, drawn from records that were never scattered

Validation readiness

The controls above are enforced in the architecture, not configured on top of it.

  • Validation packs (URS, IQ, OQ, PQ, RTM, GAMP 5) are available on the Dedicated tier.
  • ISO 27001 certification is in progress.
  • Inspection readiness is scored continuously by the Compliance Engine, not assembled the week before an audit.

For the technical detail behind these controls — encryption, access control, audit trail mechanics and backups — see Infrastructure & Security. For what sits in each workspace, see Modules.

Have a compliance requirement to walk through?

Tell us about your regulatory environment and we'll show you exactly how Factro fits.