Industries

The device file assembles itself as the work happens

Design control, production and post-market surveillance on one record, with the device file assembling itself as the work happens. Validation-ready for 21 CFR Part 820 as amended by the Quality Management System Regulation, ISO 13485:2016 and EU MDR, and kept current with regulatory change as part of the product, at no extra cost.

FDA 21 CFR Part 820 / QMSR· United StatesISO 13485:2016· GlobalISO 14971:2019· GlobalEU MDR 2017/745· European UnionMedical Devices Rules 2017· India21 CFR Part 803 / MDR vigilance· US / EU

Your quality system is the regulation now

Since 2 February 2026 the FDA no longer maintains a separate quality system rulebook. Part 820 incorporates ISO 13485:2016 directly, and the vocabulary the industry used for thirty years went with it. Device master records, device history records and design history files are no longer regulatory terms. What replaced them are the ISO 13485 medical device file and design and development file, plus a short list of FDA-specific record content that ISO does not cover.

Two changes matter more than the renaming. Management review, internal audit and supplier audit records are now inspectable, having been explicitly shielded under the old rule. And Section 820.35 still requires complaint record data elements, servicing records and the UDI recorded for each device or batch, which a system built to ISO 13485 alone will miss.

The controls below run on the same compliance engine every industry uses.

Built for you

What's tailored for medical devices

Not just compliance mapping — here's where the modules themselves work differently for this industry.

Library

The medical device file and design & development file assemble continuously from specification, manufacturing, packaging and labelling records already in the system.

Production

UDI recorded per device or batch, with GUDID and EUDAMED attribute changes tracked automatically on a 30-day clock.

CAPA

Complaint intake carries the prescribed data elements and reporting clock from the moment it's logged; nonconformities need an effectiveness review before they can close.

Facility

Servicing records are held to the same controls as production records, not tracked in a separate spreadsheet.

20 controls, 6 standards

Select a standard to filter

Append-only, hash-chained audit trail capturing old value, new value, author, time and reason
Medical device file assembled continuously from specification, manufacturing, packaging, labelling and servicing information
Design and development file carrying inputs, outputs, reviews, verification, validation and transfer
Design change traceability, so a change reaches the risk file and the affected released records
Risk management file to ISO 14971, linked to the process steps that implement each control measure
Role-based access control, down to the individual field
Segregation of duties enforced in the system, maker is never checker
Re-authenticated approvals capturing the approver, time and meaning on every release
UDI recorded per device or batch, with GUDID and EUDAMED attribute changes tracked on a 30-day clock
Labelling and packaging examination documented before release, per Section 820.45
Device batch and unit records with full material and process genealogy
Complaint intake with prescribed data elements and the reporting clock attached
Vigilance and MDR reporting routed by jurisdiction against the correct deadline
Servicing records held to the same controls as production records
Management review, internal audit and supplier audit records under full access control and retention
Supplier qualification with audit history and re-qualification scheduling
Nonconformity and CAPA with owners, due dates and effectiveness review before closure
Post-market surveillance data flowing into PSUR preparation
Process validation and equipment qualification with IQ, OQ, PQ and calibration history
Training tied to document version, reassigned on every revision

Working draft, not a certified mapping — our own reading of each framework's published scope, not a legal determination.

Coverage by geography

United States·100%
Global·100%
Global·20%
European Union·100%
India·90%
Regulatory change

We watch the regulations so you don't have to

Standards don't stay still. The Compliance Engine tracks every one that applies to you: when a rule changes, it tells you what it affects, updates the system, and re-validates before anything goes live. You don't file a change request. It's already handled.

Applied· Feb 2026

QMSR merger absorbed on day one

The ISO 13485 medical device file and design & development file replaced the old device-master-record vocabulary in the pack the same month FDA's rule took effect.

Upcoming· 28 Nov 2026

EUDAMED legacy device registration closes

Devices placed on the EU market before 28 May 2026 and still sold must be registered in the UDI and device module.

Upcoming· 26 May 2027

Notified body application gate

For Class B and Class A sterile in vitro diagnostics.

Upcoming· 31 Dec 2027

EU MDR legacy certificates expire

For Class III and implantable Class IIb devices.

Upcoming· 31 Dec 2028

EU MDR legacy certificates expire

For Class IIa, non-implantable Class IIb and the remaining Class I categories.

Every update runs through the same validation discipline as the platform itself — tested against the workflows it touches before it reaches a single client's floor. Nothing ships because a regulation changed; it ships because the change passed.

Detail

Reporting clocks the system runs

The same event carries a different deadline in each market. The pack starts the right timer, names an owner and escalates before it expires.

JurisdictionTriggerClock
United States, 21 CFR Part 803Death, serious injury or reportable malfunction30 calendar days
United States, 21 CFR Part 803Event requiring remedial action to prevent unreasonable risk5 working days
EU MDR Article 87Serious public health threat2 calendar days
EU MDR Article 87Death or unanticipated serious deterioration in health10 calendar days
EU MDR Article 87Other serious incidents15 calendar days
Detail

India licensing, built in

Class A and B devices are licensed by the state authority on Form MD-5, Class C and D centrally on Form MD-9, and since October 2025 Class A and B applicants need central risk classification before applying to the state. The pack holds the Fifth Schedule quality management system, the plant master file and the device master files in the shape an audit reads them, whether that audit comes from a CDSCO-registered notified body or from CDSCO directly.

Validation readiness

The controls above are enforced in the architecture, not configured on top of it.

  • Validation packs (URS, IQ, OQ, PQ, RTM, GAMP 5) are available on the Dedicated tier.
  • ISO 27001 certification is in progress.
  • Inspection readiness is scored continuously by the Compliance Engine, not assembled the week before an audit.

For the technical detail behind these controls — encryption, access control, audit trail mechanics and backups — see Infrastructure & Security. For what sits in each workspace, see Modules.

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